Privacy Policy Statement for Mastery Academy

Last Updated: 10/08/2025

1. Introduction
At Mastery Academy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Personal Data We Collect
We may collect the following types of personal data from students, parents, and tutors:

  • Name

  • Contact information (email, phone number, WeChat)

  • School

  • Payment information (credit card details, billing address)

  • Academic records and learning preferences

  • Any other information you voluntarily provide during registration or tutoring sessions

3. Purpose of Collection
Your personal data may be used for the following purposes:

  • To facilitate tutoring sessions and communicate with you

  • To process payments for services rendered

  • To conduct surveys and gather feedback for service improvement

  • To comply with legal obligations and regulatory requirements

4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer needed, your data will be securely deleted or anonymized.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption and secure servers.

6. Sharing of Personal Data
We will not share your personal data with third parties without your consent, except in the following cases:

  • To service providers who assist us in operating our platform (e.g., payment processors, IT services)

  • To comply with legal requirements or respond to legal requests

7. Your Rights
Under the PDPO, you have the right to:

  • Access your personal data we hold

  • Request correction of any inaccurate personal data

  • Withdraw consent for the use of your personal data at any time, subject to legal obligations

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational reasons. Any changes will be posted on our website with an updated effective date.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: MasteryAcademy@proton.me